Terms and Condition

1. Booking & Cancellation

All reservations will be processed if you have filled out the reservation form completely, and will be responded no later than 24 hours. Should you make any modification on your detail you filled out on the reservation form, you are responsible to inform us immediately.

2. Traveler’s Documents
Each visitor to Indonesia should acquire a relevant visa to enter the country and should hold a passport of at least 6 months validity beyond the designated date of departure. In addition, visitor to Indonesia should confirm to have either return or through tickets for the onward journey.

3. Liability
LombokVillas.org shall hold no responsibility and shall not be liable for any damages on your computer caused by viruses that infecting during the e-mail or data transmission between the users and LombokVillas.org. Our devices are equipped with anti-virus software.

4. Indemnification
LombokTravelService.com and users (travelers to Lombok) shall agree to indemnify and hold harmless each other from and against any claims, demands, including – without limitation – reasonable legal and accounting fees as a result of your use of material in our website, including software, or your violation of the terms of this agreement or inaccuracy of the information or the availability or quality of products provided by the third parties.

5. Force Majeure
Clause 4 shall be applicable in case of Force Majuro. This includes war, unrest, strike, terrorism, natural or industrial disaster, governmental regulations, communication or utility failure, material shortage or rationing, air carriers schedule amendments or any other unavoidable events beyond LombokTravelService.com’s control.

6. Law of Agreement
If legal action should be taken related to the agreement regulated here, it must comply the Law of The Republic of Indonesia.

7. Payment Method
LombokTravelService.com will charge down payment to the users unless specifically regulated by the hotel or villas. The payment should be made upon arrival in Lombok to Lombok Travel Service Representative, who will issue an official receipt.

8. Additional Terms and Conditions
LombokTravelService.com acts as an agent of service providers that may have own terms and conditions other than aforementioned here. Therefore, additional terms and conditions shall be applicable whenever necessary and you are agreeing to bear such terms and conditions.